PRIVACY POLICY

Last updated: March 27, 2025

D&Y Kogan LLC (“D&Y Kogan,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and with whom we share it, including information collected when you sign up to receive SMS/text messages from us.

1. Information We Collect

We may collect the following types of personal information when you visit our website, submit a form, request a quote, sign a contract, or communicate with us:

• Contact Information: Name, phone number, email address, mailing address.

• Project & Service Information: Property address, project details, photos you provide, and related information about your construction or remodeling needs.

• Account & Communication Information: Records of your communications with us, including SMS/text messages, emails, and call notes.

• Website Usage Information: IP address, browser type, device information, pages visited, and other analytics data collected through cookies and similar technologies.

2. How We Use Personal Information

We use your personal information for purposes including:

• Providing construction and related services you request.

• Responding to inquiries, quote requests, and customer service questions.

• Sending appointment reminders, project updates, account notifications, and service-related messages, including via SMS.

• Sending marketing or promotional communications where permitted by law.

• Improving our website, services, and customer experience.

• Maintaining internal business records.

• Complying with legal obligations.

3. SMS/Text Messaging

If you opt in to receive SMS/text messages from D&Y Kogan LLC, we may send:

• Appointment reminders and scheduling updates

• Project and service updates

• Account, billing, or document notifications

• General customer service messages

• Occasional promotional messages, where allowed

Messaging frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at www.dykoganconstruction.com.

4. How We Share Personal Information

We do not sell your personal information.

We may share information with:

• Trusted service providers who assist with our operations

• Subcontractors or partners working on your project

• Legal or regulatory authorities when required

SMS consent is not shared with third parties.

5. Cookies & Tracking

Our website may use cookies and tracking tools to improve functionality and analyze usage. You may disable cookies in your browser, but some features may not work properly.

6. Data Security & Retention

We use reasonable safeguards to protect your information. No method is completely secure, but we work to protect your data to the best of our ability.

We retain information as long as necessary to provide services and meet legal requirements.

7. Your Choices

• Opt-out of email marketing through the “unsubscribe” link.

• Opt-out of SMS by replying STOP.

• Request updates to your contact information.

8. Children’s Privacy

We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our website indicates acceptance of any changes.

10. Contact Us

Name: D & Y Kogan Construction
Email: heathersullivan@dykogan.com
Phone: 240-543-8406
Website: https://www.dykoganconstruction.com